Our Indicators for Success

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Om travel agency’s success will unarguably be effective market segmentation through identification of several niche markets and implementation strategies. Along these lines our company intends to implement direct marketing strategies such as advertising and personal selling to our target markets. Our personal selling marketing strategies will rotate around keeping in touch with hotel and travel agencies for major customers, and advertising for more individual customers. The following key factors will determine our service procedures:

Customer Satisfaction

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We cannot afford to delay our clients for whatever reason, as this will have a negative bearing on our image and reputation, including future services. Thus we need to continuously communicate with our clients, including aviation changes in air travel and ticketing procedures etc to ensure that we are constantly available to the client and in meeting their expectations.

Corporate Clients

Considering the nature of our service and our relative infancy on the market, we realize the importance of establishing and maintaining fruitful strategic alliances with various corporate clients and stakeholders, including hotels, loges, and travel agencies, amongst others, so as be assured of a constant flow of customers, fulfilling their needs at every opportunity.